Web Form: An online document that requires a respondent to add their data that commonly includes personal information, and can inform a wide variety of uses. Examples of an online form including license, application, registration, survey, contact, quotes, requests, and/or other of collected information.

In today’s world, a form may be the first point of contact between you and your client, your doctor, your lawyer, your school, or future partner. Therefore TRUST is the key ingredient of a successful form or one that makes the respondent move to a different offering.

The three top items in a form that instill trust between the form provider and the respondent: 

#1 SECURITY:

Your form should have top notch security. Here are SECURITY ITEMS to look for when investing in an online form for your business:

  • Forms should not reside on the website server especially without an SSL Secure
    • Snap Radish provides a 256 Bit SSL (even if your website does not have an SSL).
  • Encrypted Forms
      • Snap Radish provides fully encrypted forms
  • PCI Certification
    • Snap Radish is Level 1 compliant (the highest security attainment you can have as a business that collects payments from, and integrates with, credit cards).
  • GDPR Compliance
    • Snap Radish is fully compliant with the European Union’s General Data Protection Regulation.
  • CCPA Compliance
    • Snap Radish is compliant with the California Consumer Privacy Act.
  • Spam Protection
    • Snap Radish uses Google Captcha (and 1. can allow for only one submission per IP or computer, and 2. can disable your form after a specific time or number of submissions).
  • HIPAA Compliant requirements for PHI (Protected Health Information)
    • Snap Radish’s parent company, JTHoops.com provides HIPAA Compliant forms with the same quality customer service.

#2 BRANDING:

Building TRUST is about consistency. Does your form look and behave as your website does, or your office staff? Here are BRANDING ITEMS to look for when investing in an online form for your business:

Can a “Build-Your-Own-Form” have the same look and feel as your website?

  • Drag and drop forms does not mean that your online form will be intuitive, have the right conditional logic, or even act seamlessly as it should. These form types rely on YOUR staff to learn a completely new online system, understand the nuances, and perform like form-building professionals. And in many cases required HTML and CSS knowledge.

With Snap Radish, you work with our forms-development team. They get to know your forms-goal(s) and custom build each one to order. We build, manage, and advise – providing you with the highest level of professionalism, care, and service. When you need a form change, we get it done.

  • With Snap Radish,  your forms are build with TRUST to show them how valuable your responders are to use with:
    • a consistent look and feel 
    • written  and designed with targeted precision
    • include a thank you email and auto-reply message and…
    • provide your supporting documentation as needed.

#3 WORKING FORMS:

Nothing is more frustrating that filling out a form that throws an error. Many Content Management Systems (Such as WordPress, Joomla, Drupal, SquareSpace, Wix and other website builders) have form builders third-party plugins.